Information

At AVAIVI, we stand behind the quality and performance of our products. We are committed to ensuring that your experience with our technology solutions is nothing short of exceptional. Below, you’ll find detailed information about our warranty coverage and the terms and conditions that apply:

I. Warranty Coverage:

• Our products are covered by 2 years from the date of purchase. This warranty covers defects in materials and workmanship under normal use and conditions.

II. What is Covered:

• Our warranty covers manufacturing defects in the product, including hardware malfunctions and failures due to faulty materials or workmanship.

III. What is Not Covered:

• The warranty does not cover damage caused by misuse, abuse, accidents, neglect, unauthorized modifications, or improper installation.
• It also does not cover damage caused by acts of nature, such as lightning, floods, fires, or other natural disasters.
• Additionally, the warranty does not cover normal wear and tear, cosmetic damage, or damage caused by improper maintenance or handling.

IV. Warranty Claim Process:

• To make a warranty claim, please contact our customer support team at [contact information]. Provide details of the issue you are experiencing and proof of purchase.
• Our customer support team will guide you through the warranty claim process and provide assistance with troubleshooting, repair, or replacement of the product, as necessary.

V. Limitation of Liability:

• Our liability under this warranty is limited to the repair, replacement, or refund of the defective product, at our discretion.
• We are not liable for any indirect, incidental, special, or consequential damages arising from the use of our products, including but not limited to loss of profits, loss of data, or loss of business opportunities.

VI. Additional Terms and Conditions:

• The warranty is valid only for the original purchaser and is non-transferable.
• Proof of purchase may be required to validate warranty claims.
• Any repairs or modifications performed by unauthorized personnel will void the warranty.
• Our warranty does not affect your statutory rights under applicable consumer protection laws.

VII. Contact Us:

• If you have any questions or concerns about our warranty policy, please don’t hesitate to contact us at info@avaivi.com. Our customer support team is here to assist you and ensure that your experience with AVAIVI exceeds your expectations.